These Terms of Use (“Terms”) are an agreement between you and Pxie (“we”, “us”) covering the Pxie website, the Pxie API, the Pxie MCP server, the dashboard and any related services (together, the “Service”). By creating an account, generating an API key or using the Service you agree to these Terms. If you use the Service for an organization, you confirm you can bind that organization.
1. The Service
Pxie provides environmental and space weather data through a web API and an MCP server: space weather, aurora, ground magnetometer data, power grid geomagnetic risk, ocean, soil and agriculture, sky quality and astronomy data. We may add, change or retire features. Features marked “In testing” or “Coming soon” are not final, may be inaccurate or change without notice, and are provided for evaluation only.
2. Accounts and API keys
- You must provide accurate information and keep your sign-in credentials and API keys confidential. You are responsible for everything done with your keys.
- You can keep up to 10 active API keys. You can restrict a key to specific IP addresses. Revoke a key immediately if you think it has been exposed.
- You must be at least the age of majority where you live, or use the Service under an organization’s authority.
- We may suspend or close accounts that breach these Terms or put the Service or other users at risk.
3. Plans, credits and payment
- Plans. Pxie offers a free Xplorer plan and paid Builder and Scale plans, with the credits, rate limits and features shown on the pricing section of our website at the time you subscribe. Prices are shown in US dollars (USD) and exclude applicable taxes, which we add where required.
- Credits. Each API or MCP call uses credits according to the published credit cost for that endpoint. Credits are granted when a subscription payment is received, expire 90 days after they are granted, and are used earliest-expiring first. Credits are charged only for successful responses. Credits have no cash value and cannot be transferred.
- Top-ups and auto top-up. You can buy credit bundles on a paid plan. If you turn on auto top-up, you authorize us to charge your saved payment method for your chosen bundle whenever your balance falls below the threshold you set, up to the 30-day spending limit you set. You can turn it off at any time. It switches off automatically after repeated declined payments.
- Subscriptions and cancellation. Subscriptions renew each month until canceled. If you cancel, access continues until the end of the paid period and the subscription does not renew.
- Refunds. Fees are not refundable except where required by law.
- Payment processing. Payments are processed by Stripe. We do not receive or store your full card number.
4. Acceptable use
You agree not to:
- exceed your plan’s rate limits on purpose, or try to avoid rate limits, credit charges or access controls;
- resell, sublicense or redistribute raw Pxie data as a competing data service without our written permission;
- attempt to probe, scan or break the security of the Service, or access data that is not yours;
- use the Service to break the law or infringe anyone’s rights; or
- send content to the Service that is malicious, or that you do not have the right to send.
Where a data page or response requires attribution (for example a “Powered by Pxie” notice and any source named in the response headers), you agree to display it as described in our documentation.
5. Data are forecasts and models, not guarantees
Space weather, aurora, soil, sky and ocean outputs are forecasts, estimates or modeled values. Ground sensor networks can be incomplete or delayed, and models can be wrong. In particular:
- Power grid and geomagnetic disturbance features are in testing. Their outputs are indicative only and must not be the only basis for any operating, safety, financial or legal decision.
- Soil values are modeled; confirm with a laboratory test before applying amendments.
- Sky and cloud outputs come from weather models and can miss local conditions.
Do not use the Service as the sole input to a decision where an error could cause injury, loss of life or serious property damage.
6. Third-party data and attribution
Some outputs are built from public or licensed third-party data. We name sources in our documentation and response headers where required. Third-party data remains subject to its owners’ terms.
7. Intellectual property
Pxie owns the Service, its software, computed data products and branding. We grant you a limited, non-exclusive, non-transferable right to access and use the Service and its outputs in your own products and internal work, subject to these Terms. You keep ownership of the data you send us and of your own products.
8. Your data and privacy
Our Privacy Policy explains how we handle personal information. Our Data Processing page describes how we handle customer data and our service providers. Our Security page describes our security practices.
9. Availability and support
We work to keep the Service available, but it is provided without a guarantee of uninterrupted or error-free operation, and we may carry out maintenance. The Scale plan includes a service-level agreement; its terms are provided with that plan. Support is provided as described for your plan.
10. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy and non-infringement.
11. Limitation of liability
To the fullest extent permitted by law, Pxie is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, arising from your use of the Service. Pxie’s total liability for any claim relating to the Service is limited to the fees you paid to Pxie in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
12. Indemnity
You agree to defend and compensate Pxie against claims arising from your breach of these Terms or from your misuse of the Service, to the extent permitted by law.
13. Suspension and termination
You may stop using the Service and close your account at any time. We may suspend or end access if you breach these Terms, if payment fails, or if needed to protect the Service. Sections that by their nature should continue (including 5, 7, 10, 11, 12 and 15) survive termination.
14. Changes to these Terms
We may update these Terms. We will post the new version here with a new date and, for material changes, notify account holders by email. Continued use after the effective date means you accept the update.
15. Governing law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. You agree to the exclusive jurisdiction of the courts of Alberta, except where the law of your location gives you the right to bring a claim elsewhere.
16. Contact
Pxie · Edmonton, Alberta, Canada T5T 6Z8 · hello@pxie.ai